SHIPPING + RETURNS

Made to Order

Every Rural Supply Co. garment is made to order specifically for you. Because we don't carry pre-printed inventory, all sales are final and we are unable to accept returns or exchanges for changes of mind, incorrect sizing, or color selection.

Please review the product description and sizing information carefully before placing your order.

Shipping

Orders are produced and shipped by our fulfillment partners. Shipping costs are calculated at checkout based on your order and delivery location and are the responsibility of the customer.

Once your order ships, you'll receive tracking information by email. Delivery times may vary depending on destination, carrier, and fulfillment location.

Damaged, Defective or Incorrect Orders

We stand behind what we sell. If your order arrives damaged, defective, misprinted, or you receive an incorrect item, contact us promptly with your order number and photos of the issue.

When a fulfillment error has occurred, we'll work to make it right with a replacement or, when appropriate, a refund.

Incorrect Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout. Additional shipping charges may apply if an order must be reshipped due to an incorrect or incomplete address.